Tucked into a peaceful corner of the club, our spa sits among fragrant herbs and bougainvillea, creating a calm retreat for guests looking to unwind, restore and indulge.
With a team of talented therapists and a menu that includes massages, facials, body treatments, waxing, tinting and manicures/pedicures, the spa plays an important role in elevating the guest experience. From sunrise to evening, the atmosphere is warm, professional and deeply relaxing.
We’re looking for an experienced and hands-on Spa Manager to lead our wellness offering for the 2026 season. You’ll be responsible for running daily spa operations, guiding the therapist team, ensuring consistently high service standards and helping shape a calm, welcoming environment.
This is a leadership role that blends operational oversight with hands-on treatment delivery. You’ll set the tone for the spa, support your team’s development, manage schedules and treatment flow, and work closely with Guest Relations and Reception to maximise bookings. You’ll also help drive awareness through seasonal promotions and pop-up wellness events.
Key Responsibilities
- Lead, mentor and motivate a team of therapists to deliver exceptional service and maintain a positive working environment.
- Oversee daily spa operations, ensuring everything runs smoothly and efficiently. This includes scheduling, inventory management and maintaining the highest standards of cleanliness and hygiene.
- Maintain and improve the spa’s quality standards by monitoring and enhancing the quality of treatments, guest experiences and staff performance
- Deliver a variety of treatments (body treatments, massages, facials, waxing, tinting and manicure/pedicure) in a safe and comfortable manner
- Respond to guest queries, needs and expectations
- Develop and implement strategies to increase spa bookings, including pop-up events and spa promotions
- Ensure the spa complies with all relevant regulations and health and safety standards
- Ensure billing is completed accurately
- Work closely with the reception and guest relations team to ensure they are fully briefed on the treatments on offer
- Maintain online schedule, maximising treatment capacity
- Keep up to date with industry trends and new treatments
About You
You will be someone who is:
- An experienced therapist with a strong operational background.
- A confident, supportive leader who enjoys developing a team.
- Warm, friendly and able to put guests at ease quickly.
- Organised, proactive and calm under pressure.
- Detail-focused with high standards of presentation, professionalism and hygiene.
- Commercially aware, with an understanding of bookings, scheduling and product costings.
- A strong communicator who collaborates well with other departments.
- Positive, adaptable and excited about seasonal life.
Essential Requirements
- Level 3 Beauty Therapy qualification (or equivalent).
- Extensive experience in a spa or wellness environment.
- Experience managing or supervising a team (desirable).
- Strong massage skills and confidence providing a full range of treatments.
- Knowledge of industry trends, products and wellness practices.
- Valid First Aid Certificate (desirable).
- Basic computer literacy.
- UK/EU passport holder.